Returns & Exchanges

At Eden Presley, we want you to be completely satisfied with your fine jewelry purchase. If you are not entirely happy with your selection, we offer returns on unworn items within 14 days of delivery.

1

Initiate Your Request

Contact our concierge team at [email protected] with your order number to request a Return Merchandise Authorization (RMA) and receive your prepaid shipping label.

2

Prepare the Package

Carefully place your jewelry in its original designer packaging and protective box to ensure it remains secure and undamaged during transit.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you obtain a receipt for tracking purposes.

4

Quality Review & Refund

Once our studio receives and inspects the item for its original condition, your refund will be processed to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing